KERASTASE

Genesis Masque Reconstituant Anti Hair-Fall Intense Fortifying Mask (Sample Size)

Regular Price
HKD$54
Sale Price
HKD$54
Regular Price
HKD$180
Sold Out
Unit Price
per 

Volume: 75ml

Delivery Time

At BB Beauty we sell only ready inventory, so your order will be sent within 1-3 working days.

Shipping Rates

HONG KONG

Free Shipping for order of HKD$499 and up.

For order below HKD$499, shipping rates as follow:

  • Freight Payable on Collection. SF Express Estimate Rate as follows:
      • <1.0kg - $30
      • 1kg - 1.5kg - $36
      • 1.5kg - 2.0kg - $42
      • 2.0kg on wards - +$6 per 0.5kg

    MACAU

    Free Shipping to designated S.F. Express for order of HKD$899 or more.

    For order below HKD$899, shipping rates as follow:

    • Freight Payable on Collection 

    CHINA

    Please contact CS at WeChat ID: BBBeauty061011, or email us at cs@bbbeauty.hk


    ASIA (INDONESIA, JAPAN, MALAYSIA, PHILIPPINES, SOUTH KOREA, THAILAND, VIETNAM, SINGAPORE)

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$60 HKD$90 HKD$120 HKD$140 HKD$180

     

    TAIWAN

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$100 HKD$180 HKD$270 HKD$350 HKD$395

     

    USA / CANADA 

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$140 HKD$220 HKD$300 HKD$380 HKD$430

     

    AUS / NZ

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$130 HKD$230 HKD$320 HKD$400 HKD$450

     

    EUROPE (AUSTRIA, BELGIUM, DENMARK, FRANCE, GERMANY, NORWAY, PORTUGAL, SPAIN, SWEDEN, UK)

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$120 HKD$200 HKD$290 HKD$360 HKD$390

     

    OTHERS

    0.5KG 1KG 1.5KG 2KG 2.5KG
    HKD$240 HKD$250 HKD$300 HKD$320 HKD$420

     

    Please contact us via email at cs@bbbeauty.hk if your current country is not supported.

    Shipping Method

    Hong Kong Post E-Express with Tracking: Allow about 6-10 business days for delivery.

    Once you have placed your order, we will ship the order the next 2-3 business day (Monday through Saturday excluding holidays).  A tracking number will be provided in the notifying email to you for your easy reference.

    Addition charges will be incurred if the shipment is more than 2.5KG.  We will contact and provide you an update shipping rate.

     

    Delivery Restrictions
    Fragrance and aerosols are unavailable for International Delivery. This is due to logistical limitations that prevent us from sending fragrance and aerosols outside of Hong Kong. If we cannot sell a product using International Delivery we will always show you on the product page.

     

    Customs
    In some cases, local customs can introduce delivery delays that are out of our control. You will be able to track your order on our courier's website.

     

    Tracking your order
    You will receive an email to let you know when your order has been dispatched. 

     

    How to Shop

    Simply follow these steps to shop easily, quickly and enjoyably.

    1. Login or browse the website as guest
    2. Add products to your shopping cart 
    3. Checkout and then an order confirmation email will be sent to you.

    Your order will arrive at your door during your chosen delivery time and the above shipping rate.

    Have fun shopping!

    Returns

    We want you to be able to shop on bbbeauty.com.hk with confidence. That is why we offer a 10 day returns policy for nearly all products sold.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Beauty items and cosmetics that have been opened, tested or partially used will not be accepted. To complete your return, we require a receipt or proof of purchase.

    Refunds
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Sale items
    Where promotions have been applied, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid. If the order contained a free promotional gift, the gift must be included with the return of any related items.

    We will refund the monetary value of the goods returned to us, at the price you purchased them less any costs incurred by us for processing the return. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.

    Please contact us at cs@bbbeauty.hk and obtain a RMA# prior to returning it.

    Return Address:
    12/F, Union Building
    112 How Ming Street, Kwun Tong
    HONG KONG

    Details

    Intense fortifying hair mask for weakened hair that is prone to falling due to breakage from brushing. For weekly use. Provides intense nourishment & hydration. Smooths & detangles. Fortifies against breakage. Less hair fall due to breakage from brushing. 

    HOW TO USE : 

    Apply to wet hair. Leave on for 5 minutes maximum. Rinse thoroughly.